Free Global Shipping

FAQ


Do I need to have an account to order?

    No, you can also place an order as a guest. But, there are some perks if you have an account with us:

    • Quick checkout process
    • Easily view your order status and order history
    • Receive updates detailing our new releases and special promotions

     

    When can I expect to receive my shipment?

    All orders are shipped from our warehouse within 5 business days of the order being placed. Shipment will arrive in between 10-20 business days after the shipment date, depending on the availability of the carrier provider and location. There is a confirmed tracking number attached to the order as well upon processing, customers will receive their tracking information with the email they provided for us as well. We do apologize that shipment delay may occur if the shipment requires Customs clearance or inspection, or transportation delay caused by carrier service. We will, however, always do our best to deliver on or before your delivery date